Proper Apology

1. What I did was wrong.
2. I feel badly that I hurt you.
3. How do I make this better?

OR

1. It’s not about you, it’s about them.
2. Acknowledge what you did wrong
3. Take responsibility for your actions.
4. Acknowledge the impact your actions had on others.
5. Apologize for having caused pain or done damage.
6. Do not make excuses.
7. Repair the damage: offer restitution and state your future intentions.